Website Processing Fees

At The Health Place, we are committed to clear and honest pricing.

A 3% payment processing fee is applied to every online order and is displayed as a separate line item at checkout. This is the standard processing fee charged for online card payments worldwide, including payments made with Visa, Mastercard, and other major payment methods.

This page explains what it is, why it exists, and how it is handled.

What Is the Website Processing Fee?

The website processing fee is a transaction-based charge applied per order.

It is not part of the product price.

It reflects the cost of securely processing your payment and order through our system.

Why Is It Charged Separately?

1. Regulatory Transparency Standards

Tax and financial regulatory bodies require that charges are clearly separated and not bundled together.

This ensures transparency and allows customers to distinguish between:

• Product pricing
• Transaction-related costs

2. Real Costs Are Triggered Immediately

Once an order is placed, unavoidable costs are incurred instantly, including:

• Payment gateway charges
• Bank processing and settlement fees
• Fraud prevention and security systems
• Backend system processing
  These costs apply regardless of order outcome.

3. To Keep Product Prices Fair and Consistent

Separating this fee allows us to:

• Keep product prices stable and transparent
• Avoid embedding hidden charges into products
• Ensure customers only pay processing costs when they place an order

Important: Non-Refundable Fee

The website processing fee is non-refundable.

This is because:

• Payment processors charge their fees immediately once a transaction is initiated
• Banks and gateway providers do not return these charges, even if an order is canceled, refunded, or modified
• The cost of processing the transaction has already been incurred and cannot be reversed

What the Fee Covers

The 3% processing fee supports:

• Secure payment processing
• Payment gateway charges
• Banking and settlement costs
• Fraud protection systems
• Website infrastructure and maintenance

In Simple Terms

When you place an order, real operational costs are triggered instantly.

This fee:

• Covers those costs
• Is shown separately for transparency
• Cannot be refunded because the charges occur immediately and are irreversible

Our Commitment

We remain committed to:

• Transparent pricing
• No hidden charges
• Fair and consistent cost allocation

If you have any questions, our team is always happy to assist.

Contact us here