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Terms of service

Terms and Conditions – The Health Place
Overview

Placing an order on our website confirms acceptance of these terms.

This website is operated by The Health Place. Throughout the site, the terms “we,” “us,” and “our” refer to The Health Place. We provide this website—including all information, tools, and services—on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with all terms and conditions, you may not access the site or use our services. If these Terms are considered an offer, acceptance is expressly limited to them.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit worms, viruses, or destructive code.

Any breach of these Terms will result in immediate termination of Services.

Section 2 – General Conditions

Right to Cancel Orders and Restrict Access

We reserve the right to refuse service to anyone for any reason at any time.We reserve the right, at our sole discretion, to cancel any order and to suspend, block, or permanently blacklist any customer account if we determine, in our judgment, that such action is appropriate. Grounds for such action may include, but are not limited to: suspected fraud, abusive conduct, violation of these Terms, repeated order cancellations, or any other reason we deem valid to protect our business, staff, or customers.

We also reserve the right to refuse current or future service to any individual or entity, without obligation to provide a reason.

You understand that your content (excluding credit card details) may be transferred unencrypted across networks and modified to meet technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission. Headings are included for convenience only and do not affect these Terms.

Sales to End Users Only

Purchases made through this website or our mobile application are for end-user customers only. To the extent permitted by law, the resale, distribution, or transfer of products to dealers, resellers, distributors, or other third parties anywhere in the world is strictly prohibited. If we believe you are purchasing for resale or in violation of these Terms, we reserve the right to restrict sales, cancel your orders, and/or suspend or close your account.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general information and should not be the sole basis for decisions without consulting more accurate sources. Any reliance on such material is at your own risk.

This site may include historical information, which is not current and is provided for reference only. We may modify site contents at any time but are not obligated to update them. You agree it is your responsibility to monitor changes to the site.


Section 4 – Modifications to the Service and Prices

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time, without notice.

We are not liable to you or any third party for modifications, price changes, suspensions, or discontinuations.

Section 5 – Products or Services

Some products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We make every effort to display product colors and images accurately, but we cannot guarantee your screen’s display accuracy.

We may limit sales of products or services to any person, region, or jurisdiction, and may restrict quantities.

All product descriptions and prices may change at any time, without notice, at our discretion. We may discontinue products at any time.

We do not warrant that products, services, or information purchased will meet your expectations, or that errors in the Service will be corrected.

Section 6 – Accuracy of Shipping and Account Information

We may refuse any order. Orders may be limited or canceled per person, household, or order, including those using the same account, or shipping address.

If we change or cancel an order, we may notify you via the email or phone number provided.

You agree to provide current, complete, and accurate billing and account information for all purchases, and to promptly update your details so transactions can be completed.

See our Returns Policy for more details.

Section 7 – Optional Tools

We may provide access to third-party tools we do not control. These are provided “as is” and “as available,” without warranties. We hold no liability for their use.

Use of such tools is at your own risk, and you should review third-party provider terms.

Future services or features introduced will also be subject to these Terms.

Section 8 – Third-Party Links

Certain content, products, or services may include materials from third parties. Links may direct you to unaffiliated websites, for which we are not responsible.

We do not warrant or assume liability for third-party content, products, or services. Complaints or issues regarding third-party products must be directed to the third party.

Section 9 – User Comments, Feedback, and Submissions

If you submit ideas, suggestions, or other materials, whether requested or not, you agree we may use them without restriction in any medium.

We are under no obligation to:

  1. Maintain comments in confidence.
  2. Compensate for comments.
  3. Respond to comments

We may remove unlawful, offensive, or objectionable content at our discretion.

You agree your comments will not infringe on third-party rights, or contain unlawful material or malware. You may not mislead us or others about the origin of comments. You are solely responsible for your comments.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, our site or Service may contain errors related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, at any time, without notice (including after an order is submitted).

We are not obligated to update site information except as required by law.

Section 12 – Prohibited Uses

In addition to other prohibitions, you may not use the site or its content to:

  • Violate laws or regulations.
  • Infringe intellectual property.
  • Harass, defame, or discriminate.
  • Submit false or misleading information.
  • Upload malicious code.
  • Collect personal data of others.
  • Spam, phish, or scrape.
  • Pursue obscene, immoral, or unlawful purposes.
  • Interfere with security features.

We may terminate your access for violations.

Section 13 – Disclaimer of Warranties; Limitation of Liability

The Service and all products are provided “as is” and “as available,” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free service, nor do we warrant that results will be accurate or reliable.

In no event shall The Health Place or its affiliates, staff, suppliers, or contractors be liable for damages of any kind, including lost profits, lost data, or incidental losses, even if advised of the possibility.

Where jurisdictions do not allow exclusions, liability is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless The Health Place, its affiliates, staff, and partners from claims or demands, including reasonable attorney’s fees and costs, arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

Section 15 – Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid and enforceable.

Section 16 – Termination

These Terms remain effective unless terminated by you or us.

If we determine you have violated these Terms, we may terminate your access without notice, and you remain liable for amounts due up to termination.

Section 17 – Entire Agreement

These Terms, along with posted policies, constitute the full agreement between you and The Health Place, superseding prior agreements.

Any ambiguities will not be construed against the drafting party.

Section 18 – Governing Law

These Terms and any related agreements are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Section 19 – Changes to Terms

We may update or change these Terms at any time by posting updates. Continued use of the site indicates acceptance.

Section 20 – Contact Information

Questions about the Terms of Service should be sent to:

General inquiries: hello@thehealthplaceafrica.com

Order issues: orders@thehealthplaceafrica.com